Privacy Policy

River & Bramble is a UK lifestyle brand creating thoughtfully designed print-on-demand products inspired by nature and everyday wonder.

If you have any questions about this Privacy Policy, please contact us through our Contact page.

Depending on how you use our website, we may collect the following information:

Information you provide

• Name
• Email address
• Billing address
• Shipping address
• Telephone number (where provided)
• Order details
• Messages you send through our contact form

Information collected automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral source
• Cookies and similar technologies

We use your information to:

• Process and fulfil your orders
• Deliver products to you
• Process payments securely
• Provide customer support
• Respond to enquiries
• Improve our website and customer experience
• Detect fraud and protect our business
• Send marketing emails where you have chosen to receive them

We do not store your payment card details.

Payments are securely processed by our trusted payment providers.

To fulfil your order, we may share the information necessary to complete your purchase with trusted fulfilment and delivery partners.

This may include:

• Your name
• Delivery address
• Contact details where required
• Order information

These partners only receive the information needed to fulfil your order.

If you subscribe to our newsletter, we may occasionally send updates about:

• New collections
• Special offers
• Product launches
• Seasonal releases

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Analyse website traffic
• Improve site performance
• Provide a smoother shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.

We only keep your personal information for as long as necessary to:

• Fulfil your order
• Comply with legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymised.

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your data
• Restrict or object to certain processing
• Withdraw consent where applicable
• Request a copy of your personal information

To exercise these rights, please contact us through our Contact page.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

While no website can guarantee complete security, we work with trusted providers and industry-standard security practices.

Our website may contain links to third-party websites or use third-party services such as payment processors, analytics providers and fulfilment partners.

These services operate under their own privacy policies, and we encourage you to review them separately.

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page.

Thank you for trusting River & Bramble.

Keep Wonder Close.