Refund & Returns Policy

As each item is printed specifically for your order, we are unable to accept returns or offer refunds for:

• change of mind
• ordering the wrong item, size or model
• accidental purchases
• personal preference after delivery

Please check your order carefully before completing your purchase.

If your order arrives:

• damaged
• defective
• misprinted
• or you receive the wrong product

please contact us within 14 days of delivery.

To help us resolve the issue quickly, please include:

• your order number
• a brief description of the issue
• clear photographs showing the problem

Where appropriate, we will arrange:

• a replacement item, or
• a full refund to your original payment method.

If your parcel has not arrived within the estimated delivery timeframe, please contact us.

We will work with our fulfilment and shipping partners to investigate and, where appropriate, arrange a replacement or refund.

We do our very best to display our artwork accurately.

Please note that colours may appear slightly different depending on your screen settings or device.

Minor variations in colour or placement are not considered manufacturing defects and do not qualify for a refund.

Because production begins soon after an order is placed, we cannot guarantee that an order can be cancelled or changed.

If you need to amend your order, please contact us as soon as possible. If production has not yet started, we'll do our best to help.

If a refund is approved, it will be issued to your original payment method.

Please allow 5–10 business days for your bank or card provider to process the refund.

Nothing in this policy affects your statutory rights under UK consumer law.

If you need assistance with your order, please contact us through our Contact page.

We'll always do our best to make things right.